Legal Framework

Data Controller Information: The data controller for moderncopyfactory is located at Carrer de Joan Llorenc 30, Valencia, Extramurs, Espana, Espana. For any inquiries regarding your personal data, please contact [email protected].

1. Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, subscribe to our newsletter, or request a service. This may include your name, email address, phone number, and any project details you choose to share.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behavior through technical cookies.

2. How We Use Your Information

We use the information we collect to: respond to your inquiries and provide customer service; process transactions and send related information; send you technical notices, updates, and support messages; and monitor and analyze trends, usage, and activities in connection with our services.

3. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds: your consent when you provide it through our contact forms; the performance of a contract when we provide you with copywriting services; and our legitimate interest in improving our services and communicating with potential clients.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Rights (EU Residents)

Under the General Data Protection Regulation (GDPR), you have the right to: access the personal information we hold about you; request correction of inaccurate personal information; request deletion of your personal information; object to processing of your personal information; request restriction of processing; request transfer of your personal information; and withdraw consent at any time.

To exercise any of these rights, please contact us at [email protected] or write to us at Carrer de Joan Llorenc 30, Valencia, Extramurs, Espana, Espana.

6. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

moderncopyfactory, operating from Carrer de Joan Llorenc 30, Valencia, Extramurs, Espana, Espana, uses cookies and similar tracking technologies to track activity on our service and hold certain information.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How We Use Cookies

We use cookies for the following purposes: strictly necessary cookies to ensure the website functions correctly; functional cookies to remember your preferences (such as cookie consent); and analytics cookies to understand how visitors interact with our website.

Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. Most web browsers allow you to manage cookies through their settings preferences.

At moderncopyfactory, based at Carrer de Joan Llorenc 30, Valencia, Extramurs, Espana, Espana, we strive to ensure our clients are fully satisfied with the copywriting services provided. However, we understand that circumstances may change.

1. General Refund Policy

Due to the nature of our services (digital copywriting and content creation), refunds are evaluated on a case-by-case basis. Once a project has been delivered and the final files have been transferred to the client, refunds are generally not available for completed work.

2. Project Cancellation

If a project is cancelled by the client before work has commenced, a full refund of any advance payment will be issued. If a project is cancelled during the execution phase, the client will be invoiced for the percentage of work completed up to the point of cancellation.

3. Dispute Resolution

In the event of a dispute regarding a refund, we encourage you to contact us directly at [email protected]. We will make every effort to resolve the matter amicably and in accordance with Spanish consumer protection laws.

These Terms of Service ("Terms") govern your use of the copywriting and consulting services provided by moderncopyfactory, located at Carrer de Joan Llorenc 30, Valencia, Extramurs, Espana, Espana.

1. Service Agreement

By engaging our services, you agree to the scope of work defined in the project proposal or statement of work (SOW) provided to you. Any changes to the scope of work must be agreed upon in writing by both parties.

2. Intellectual Property

Upon full payment, moderncopyfactory grants the client full ownership and intellectual property rights to all final deliverables produced under the agreed scope of work. We retain the right to display the work in our portfolio unless otherwise agreed in writing.

3. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the project. This includes business strategies, marketing plans, and any unpublished content.

4. Limitation of Liability

moderncopyfactory shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use our services. Our total liability shall not exceed the total amount paid by the client for the specific service in question.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain, specifically the laws of the Valencian Community, without regard to its conflict of law provisions.